Hotel Las Palapas - Playa del Carmen

Calle 34 Entre 5A. Avenida Y Z, Playa del Carmen, Mexico, 77710  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Las Palapas - Playa del Carmen

 Internet

Wi-Fi in rooms

Free Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Spa and relaxation

Health club

Overview

Hotel Las Palapas is located in a beach area of Playa del Carmen in close proximity to Xaman Ha Aviary, Playa del Carmen Maritime Terminal and Temazcal Natura. Hotel Las Palapas has been welcoming guests to its air-conditioned rooms since 1990.

Notable for its stunning location in the heart of Playa del Carmen, the hotel provides an access to the magnificent sandy beach. The venue is located within 20 minutes' walk from Playa del Carmen center.

This unique hotel boasts close proximity to palm trees and a tropical garden.

Hotel Las Palapas can be reached in 20 minutes by car from Cozumel airport.

Rooms

Hotel Las Palapas offers 75 guestrooms appointed with hi-fi, a private balcony, a laptop-size safe, individual climate control and Wi-Fi with all the sights of Playa del Carmen within easy access. Some rooms come with a view of the Caribbean Sea.

Eat & Drink

The hotel’s restaurant welcomes guests with a deluxe buffet breakfast. Guests can order Mexican meals at the modern restaurant. Soft drinks are offered in the night bar.

Relax

The hotel caters to families with babysitting service and a game room.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of rooms:   75.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Luggage storage
  • Wheelchair access

Sports & Fitness

  • Fitness center

Services

  • Bell staff/Porter
  • Laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Bar/Lounge

Meeting facilities

  • Meeting room

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Health club
  • Shiatsu massage
  • Garden area
  • Library

Room view

  • Garden view
  • Pool view
  • Rainforest view

Room facilities

  • Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Sitting area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Chaise lounges
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Hair dryer

Kitchen facilities

  • Refrigerator on request

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 5 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Las Palapas - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 34 Entre 5A. Avenida Y Z, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.0 mi
Airports
Restaurants
  • Ah Cacao Chocolate Cafe (cuisine: Dessert, Coffee Shop, Ice Cream)
    1900 ft
  • Los Tabernacos Bistro Lounge (cuisine: Bar)
    1900 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2012
  • Number of rooms:
    75

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenHotel Las Palapas

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Hotel Las Palapas Double RoomHotel Las Palapas Double RoomHotel Las Palapas Double Room Pool
Double Room
Bed type: Double Bed or 1 King or 1 Double bed or King Size bed
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Second-Floor Double Room
    Bed type: 1 King or 1 Double bed
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Beachfront Bungalow
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Superior Room
        Bed type: Double Bed or 2 Single beds
        Check Prices
        — Less information+ More information
        Deluxe Room
        Bed type: Double or Twin beds
        Check Prices
        — Less information+ More information

        How to reach hotel

        hotel Hotel Las Palapas - Playa del Carmen Playa del Carmen location
        Show big map »

        Hotel Address:

        Calle 34 Entre 5A. Avenida Y Z, Playa del Carmen, Mexico, 77710

        Get directions
        City Center
        • Playa del Carmen
          1.0 mi
        Airports
        Restaurants
        • Ah Cacao Chocolate Cafe (cuisine: Dessert, Coffee Shop, Ice Cream)
          1900 ft
        • Los Tabernacos Bistro Lounge (cuisine: Bar)
          1900 ft
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2012
        • Number of rooms:
          75

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenHotel Las Palapas

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Mexico

        Use Badge

        Hotel Las Palapas Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Popular areas

        Places of interest

        • Terminal foránea de autobuses ADO - 3000 ft
        • 28 de Julio Square - 3300 ft
        • Church of Guadalupe - 4600 ft

        Local Attractions

        • Sian ka'an Jeep Tour Expedition - 1.4 mi
          Monte de los Cibeles, Playa del Carmen
        • Casa Cenote - 1.5 mi
        • Whale Shark Tour - 1.8 mi
          Playa Del Carmen-Isla Mujeres -Holbox
        • Temazcal Natura - 1.4 mi
          Monte de los Cibeles, Playa del Carmen
        • Cenote Chaak Tun - 1.8 mi
          Av. Juarez, Playa del Carmen

        Near the hotelNear the hotel

        • Riviera Art Gallery - 3000 ft
          20th Street between 5th Av. & 10th Av., Playa del Carmen

          Restaurants Nearby

          • Ah Cacao Chocolate Cafe - 1900 ft

            Address: 5th Ave & Constituyentes
            Phone: +52 984 803 5748

            83% likes this, based on 947 reviews
            Cuisine: Dessert, Coffee Shop, Ice Cream, Café
            Price Range: USD 6 - USD 21

          • Kaxapa Factory - 2000 ft

            Address: Av Constituyentes, betwen 10 and 15 avenues
            Phone: 9841471645

            80% likes this, based on 564 reviews
            Cuisine: Vegan, Organic, Venezuelan
            Price Range: USD 5 - USD 9

          • Los Tabernacos Bistro Lounge - 1900 ft

            Address: 1st Avenue North between 10 y 12
            Phone: 984-803-1674

            96% likes this, based on 279 reviews
            Cuisine: Bar
            Price Range: USD 5 - USD 14

          • Oh Lala - 2400 ft

            Address: Calle 14 bis between 10th & 15th Av.
            Phone: 9841274844

            94% likes this, based on 545 reviews
            Cuisine: International
            Price Range: USD 8 - USD 31

          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2012
          • Number of rooms:
            75

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenHotel Las Palapas

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Mexico

          Use Badge

          Hotels nearby
          Cities nearby

          Hotel Las Palapas Reviews

          Guest reviews are submitted by our customers after their stay at Hotel Las Palapas

          Average guest rating

          8.4out of 10
          Exceptional
          Based on 40 reviews

          Rating by category:

          Location
          10.0
          Dining
          8.0
          Value
          9.7
          Rooms
          5.0

          Individual guest reviews

          • Family with children
            7.8

            Great location. Friendly staff. Vey cosy inveronment with all the green plants and nice flowers. Relaxing feeling.

            Bad communication between reception and cleaning department, we asked (and asked again) for more towels and some glasses (only got 2 although that we were 4 people living in the room).

          • Couple
            5.4

            Excellent location beach front, really close to 5th avenue and all restaurants and shops. The hotel is surrounded by beautiful nature. Good breakfast, although it could be more varied. Staff is kind and most of the time efficient

            Really poor room cleaning, be surrounded by nature doesn't mean you have to find cockroaches in the room every day!! Better bring your own mosquito repellents

          • Couple
            7.8

            Location of the hotel and the beach. Overall a nice stay.

            Wifi connection does not work 90% of the time and food in the beach restaurant is pretty horrible.

          • Couple
            8.2

            the cabanas are very nice.the retaurant staff is so amazing and the included breakfast was fabulous

            The staff at reception is not welcoming or profssional.I asked to see the bungalow first before I agreed to take t and it smelled like urine in there.They said it was normal because of the rain..I refused to take it and asked for another cabana.They have attitude.

          • Older travelers
            10.0

            We like everything. It was a great vacation week. We recommend it 100 % to everybody that wants to have a real peaceful, enjoyable, fun and great week at the most beautiful beach at Playa del Carmen.

          • Single
            6.2

            It's situation

            The price you quoted me did not include tax which meant I had to pay an extra $200+ which was an unpleasant surprise

          • Older travelers
            9.2

            It's an oasis in the middle of town. Beach front property, easy walk to all the restaurants and shopping.

            The bed was hard.

          • Couple
            6.2

            Great location, great beach area. We walked along the beach of PDC and can say undoubtedly the northern area of PDC has the nicer beaches.

            The hotel layout is great but the hotel rooms need updating. The room we were assigned was not the room we saw in the photo on Bookings. The staff was kind enough to move us to another room though it was still not what we expected based on the photo on bookings. Also, we had a difficult time with the hotel's arrangements for our taxi to the airport. We were scheduled to leave at 3:30 am and when we arrived on time at concierage the taxi service never arrived, they seemed to just have forgotten. We waited for almost 30 minutes to have a new taxi arrrive. We were told by the night bookkeeper that the concierage staff arranges the taxi service on their own so the hotel is not responsible. The weird part is that we paid concierge directly for the taxi service and got a receipt. When the taxi did not arrive we asked the night bookkeeper to return our money, he said he would pay the new taxi directly. When the new taxi arrived the cost was less than what the night bookkeeper quoted us -- luckily we asked the taxi driver before the night bookkeeper was able to speak to him to get the correct info. So be careful.

          How to reach hotel

          hotel Hotel Las Palapas - Playa del Carmen Playa del Carmen location
          Show big map »

          Hotel Address:

          Calle 34 Entre 5A. Avenida Y Z, Playa del Carmen, Mexico, 77710

          Get directions
          City Center
          • Playa del Carmen
            1.0 mi
          Airports
          Restaurants
          • Ah Cacao Chocolate Cafe (cuisine: Dessert, Coffee Shop, Ice Cream)
            1900 ft
          • Los Tabernacos Bistro Lounge (cuisine: Bar)
            1900 ft
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  12 pm
          • Year renovated:
            2012
          • Number of rooms:
            75

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenHotel Las Palapas

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Mexico

          Use Badge